We have put together a list with answers to make your experience and purchase process as easy as possible.
How to get regular updates for my plugin?
If you have a valid license you will get update notifications like any other plugin you have on your site.
In addition you can always login to your account and download the latest plugin files.
Can I use the plugin on more than one domain?
Yes, you can select more than 1-site license package or upgrade your current license package at any given time, minus the fee you already paid for.
Do you offer additional support/customization?
Yes, you can get in touch with us by using the contact form at the bottom of this page and send us your request.
Does it work with the Classic/Gutenberg Editors?
No. The plugin is specifically created to work with the Elementor way of data storage.
If you are interested you may try out our open-source Block Editor Search & Replace which works with both the Classic and Gutenberg editors.
Where is my plugin license code?
You will get the license code after you complete your purchase on the Purchase Confirmation page and we will send you an email with the license code as well.
You can also access and get your license code after you login into your account.
Do you collect any personal data?
We only collect your website URLs when you activate the plugin to keep track of your licenses, and NO other personal information is collected or accessed by the plugin.
The only personal information collected is when you make your purchase, but you have the ability to delete and erase this data at any given time.
How to get support after my purchase?
Use the contact form at the bottom of this page to send your requests and questions.
We will try to answer all the support requests within a couple of days.
If your request is an add-on feature, we will add it to the plugin wish list and consider implementing it in the next major version.
Plus, item support includes:
1 year of support from the author.
Availability to answer questions.
Get assistance with reported bugs and issues.
Help with included 3rd party assets.
Item support DOES NOT include:
Customizations and installations.
Can I try it before I make a purchase?
Yes. You can download the free version of the plugin from the WordPress.org repository and give it a try before you make a purchase.
Will this plugin work with the free Elementor version?
Yes, the plugin works with both Elementor Free and Pro versions.
What is your refund policy?
If you are unsatisfied with your purchase and we are unable to resolve the issue, you can request a refund within 30 days of the original purchase. We will refund the full purchase price upon receiving your request.
What happens after my license expires?
After the license expires, you will retain full access to the plugin, but you will be unable to receive updates or support until the license is renewed.
Got a question? Want to learn more about the plugin or need to send us a support request? Get in touch using the contact form below.